The Package Dispatch Process

Package dispatch is one of the key functions any type of warehouse must carry out. The main goal is to make sure that the product or products requested by the customer head out toward the address they've provided. To achieve this, strategy and logistics organization are vitally important for meeting the required deadlines and, above all, ensuring the goods reach their destination safely.

This process is divided into different phases, with different tasks in each one. Success will depend on being able to carry out every stage flawlessly. Following a clearly defined structure is key to being able to scale the business, and above all to delivering a good customer experience. Organization in the logistics field should be one of the main characteristics.

Tips for good package dispatch

Package dispatch is the final step in the entire logistics process, as it confirms that the goods are leaving the warehouse. Some of the recommendations we can follow to minimize errors are as follows:

1. Plan every delivery carefully

Dispatching each order isn't an isolated task — it's part of the warehouse's daily routine. So, organization and planning should be two of this phase's main characteristics. It's important to know all the orders that will go out each day.

It's essential to stay in contact with each of the carriers responsible for each shipment, and above all to know what time slot they'll be picking it up in. This also makes it possible to organize the warehouse space well.

2. Verify the documentation and the load

Before the truck leaves the warehouse, it's highly advisable to verify that the documentation is correct. This means checking the delivery order, the delivery note, as well as the route sheet or the waybill.

In addition, before labeling it, it's worth reviewing the order's volume. Finally, all that's left is to pack it. The trailer that will carry the order also needs to be properly checked.

3. Sort the goods with criteria

To gain efficiency, it's also worth taking a look at the strategy for consolidating the goods coming from the warehouse's different picking areas.

Usual documentation for a dispatch

Each shipment must leave with the right documents:

• Delivery note, which records what goods leave and in what quantity.
• Transport label with the recipient and the tracking code.
• Invoice or commercial document, depending on the type of shipment.
• Customs documentation, when the destination requires it, for example for shipments outside the European Union.

Indicators to measure dispatch

To know whether dispatch is working, track a few indicators:

• Percentage of orders dispatched the same day, respecting the cut-off time.
• Percentage of deliveries within the promised time.
• Incidents per 1,000 shipments (damage, losses, wrong addresses).
• Average cost per shipment.
• Time between the end of preparation and collection by the carrier.

Trust an expert company in Barcelona logistics

In Barcelona, logistics really matters. That's why it's essential to trust a company with many years of experience in the sector.

In conclusion, package dispatch requires an expert team able to manage it to meet the customer's needs and, above all, build their loyalty. At Disnet, we're capable of identifying goals and making them a reality. We invite readers to get in touch with us to start working together.